Privacy Policy

Last updated: January 2026

Introduction

Hypership Ltd ("we", "our", or "us") operates the Signals platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Account Information

When you create an account, we collect your email address and authentication credentials through our authentication provider (Clerk). This information is used to identify you and provide access to your signals.

Survey Responses

We collect the responses you submit to signals. Signal owners can choose to collect responses anonymously. When anonymous mode is enabled, responses are not linked to your user account.

Usage Data

We automatically collect certain information when you access our service, including your IP address, browser type, operating system, and pages visited. This helps us improve our service and troubleshoot issues.

How We Use Your Information

  • To provide and maintain our service
  • To authenticate your identity and manage your account
  • To process and display survey responses to signal owners
  • To send you notifications about signals you've been invited to
  • To improve and optimize our platform
  • To comply with legal obligations

Cookies and Tracking

We use essential cookies to maintain your session and authentication state. These cookies are necessary for the service to function and cannot be disabled.

Data Sharing

We do not sell your personal information. We may share your information with:

  • Signal owners: Your responses are shared with the owner of the signal you respond to, subject to anonymity settings
  • Service providers: We use third-party services for authentication (Clerk), hosting, error monitoring (Sentry), and analytics
  • Legal requirements: We may disclose information if required by law or to protect our rights

Error Monitoring

We use third-party error monitoring tools (Sentry) to detect and fix bugs. These tools process error messages, stack traces, and basic device/browser information when errors occur.

We configure error monitoring to minimize personal data collection and do not intentionally send sensitive information in error reports.

Your Rights

Under GDPR and other applicable data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at the address below.

Data Retention

We retain your account information for as long as your account is active. Survey responses are retained for the duration of the signal's existence. You may request deletion of your data at any time by contacting us.

Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Hypership Ltd
Email: human@hypership.tech

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.